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Duraline Angled Accessibility Kiosks in an airport, one showing departures and one a floor map

Duraline Angled Accessibility Kiosk

A self-service kiosk designed to CSA/ASC B651.2:25, in 32", 43" and 50" landscape models.

It is designed with visitors who use a wheelchair, have low vision or are hard of hearing in mind: the screen tilts 30° for seated and standing users, a tactile navigation keypad and a headphone jack sit within reach, and an optional hearing loop carries the kiosk’s audio to hearing aids.

Its 14-gauge steel body and antimicrobial finish are made for hospitals, airports, campuses and public service counters.

Designed to CSA/ASC B651.2:25 · Antimicrobial finish · 14-gauge steel

Made for Every Visitor

Access

  • Room for a wheelchair
    685 mm high, 430 mm deep knee and toe space
  • Screen tilted 30°
    Readable seated or standing
  • Grab bars on both sides
    Contrasting, slip-resistant, 1.3 kN design load
  • Detectable with a cane
    The head’s lowest edge is at 685 mm
  • Hearing loop and Auracast
    With the optional Assistive Listening Package

Interaction

  • Infrared touch screen
    Responds to a finger, glove, stylus or prosthetic
  • Anti-reflective glass
    Less glare on the display
  • Tactile navigation keypad
    With a lit headphone jack and a volume key
  • 1D/2D barcode scanner
    Placed within reach
  • 4K camera and speakers
    With a built-in amplifier

Construction

  • 14-gauge high-impact steel
    For busy public spaces
  • Antimicrobial powder coat
    A silver-ion additive in the finish
  • Cleans with bleach
    The finish withstands a 10% solution
  • Commercial 24/7 display
    32", 43" or 50" landscape
  • Lockable pedestal
    Equipment shelf and rear cable entry
A visitor in a wheelchair using the kiosk’s wayfinding map in a lobby

Controls Within Reach

CSA/ASC B651.2:25 sets a range of 400 to 1,200 mm above the floor for controls. On every model, the top of the keypad is at 915 mm and the top of the scanner window at 1,007 mm, both inside that range. On the 43" and 50" models the display rises above 1,200 mm, so keep on-screen touch targets below that line.

Under the 30° screen there are 685 mm of clearance and 430 mm of depth for knees and toes, and grab bars in a contrasting colour run along both sides.

Simple to Maintain

  • A lockable door on the pedestal
  • A shelf for the media player or your own mini PC
  • Cable entry and ventilation at the rear
  • Anchored to the floor at two points

Assistive Listening Package (option)

Part number ASSISTIVE-001. It adds an induction hearing loop, picked up by hearing aids with a telecoil, and Auracast broadcast audio for compatible hearing aids, earbuds and phones. Visitors hear the kiosk’s spoken guidance on their own device, with no cables and no headsets to hand out.

The kiosk with its pedestal door open, showing the equipment shelf and power bar

Where It Fits

Wayfinding and self-service in hospitals, airports, campuses and government service counters, running firmChannel wayfinding maps, directories and information screens.

The kiosk showing a departures board in an airport terminal
The kiosk showing a building directory in a modern lobby
Two kiosks, one with a wayfinding directory, one with a restaurant menu

Product Specifications

Specification32"43"50"
Part numberDK-AK32ITAA2DK-AK43ITAA2DK-AK50ITAA2
Display32" landscape43" landscape50" landscape
Display typeCommercial, rated for 24/7 use
TouchInfrared, behind anti-reflective glass; responds to a finger, glove, stylus or prosthetic
Height1,226 mm (48.3")1,343 mm (52.9")1,420 mm (55.9")
Width, with grab barsabout 1,106 mm (43.5")about 1,350 mm (53.2")about 1,504 mm (59.2")
Base (W x D)950 x 822 mm (37.4 x 32.4")1,192 x 901 mm (46.9 x 35.5")1,346 x 988 mm (53.0 x 38.9")
Weight97.5 kg (215 lb)142.9 kg (315 lb)155.1 kg (342 lb)
StandardDesigned to CSA/ASC B651.2:25
Construction14-gauge high-impact steel
FinishAntimicrobial powder coat with a silver-ion additive, signal white (RAL 9003) or a custom colour; withstands a 10% bleach solution; matte, slip-resistant base
Custom coloursAvailable; each is checked against the luminance contrast requirements of CSA/ASC B651 for the grab bars and controls before production
Grab barsBoth sides; 38 mm (1.5") black steel tube, slip-resistant; 1.3 kN design load
Accessible controlsTactile navigation keypad; lit 3.5 mm headphone jack with a volume key
Peripherals1D/2D barcode scanner, 4K camera, speakers with a built-in amplifier
Media playerShelf in the lockable pedestal for a media player or your own mini PC
InstallationTwo-point floor anchoring; 6 mm base plate; cable entry and ventilation at the rear
OptionAssistive Listening Package (ASSISTIVE-001): induction hearing loop and Auracast

Key Dimensions

The drawing shows the 43" model; the table gives each size. Installation drawings are available on request.

Key dimensions: side view with a wheelchair user and the 1,200 mm upper limit for controls (A to D), and front view (E to K, W)
Dimension32"43"50"
A Height1,226 mm (48.3")1,343 mm (52.9")1,420 mm (55.9")
B Depth (base)822 mm (32.4")901 mm (35.5")988 mm (38.9")
W Width, with grab barsabout 1,106 mm (43.5")about 1,350 mm (53.2")about 1,504 mm (59.2")
Base width950 mm (37.4")1,192 mm (46.9")1,346 mm (53.0")
C Knee clearance685 mm (27.0") on every model
D Knee and toe depth430 mm (16.9") on every model
E Display, bottom edge807 mm (31.8") on every model
F Display, top edge1,150 mm (45.3")1,266 mm (49.8")1,344 mm (52.9")
G Keypad, top915 mm (36.0") on every model
H Scanner window, top1,007 mm (39.6") on every model
J Grab bars, bottom750 mm (29.5") on every model
K Grab bars, top1,288 mm (50.7")1,318 mm (51.9")1,393 mm (54.8")
Screen tilt; base plate30°; 6 mm, on every model

Specifications subject to change without notice. The antimicrobial protection applies to the finish only.

FAQ

Questions About the Accessibility Kiosk

Which accessibility standard is the kiosk designed to?

CSA/ASC B651.2:25, the current Canadian standard for accessible self-service kiosks. The kiosk is designed to the standard; it has not been assessed or certified by CSA Group.

Which sizes are available?

32", 43" and 50" landscape models: part numbers DK-AK32ITAA2, DK-AK43ITAA2 and DK-AK50ITAA2.

What does it offer visitors who are hard of hearing?

A lit 3.5 mm headphone jack with a volume key comes standard. The optional Assistive Listening Package (ASSISTIVE-001) adds an induction hearing loop for hearing aids with a telecoil, and Auracast audio for compatible hearing aids, earbuds and phones.

Can it be ordered in a custom colour?

Yes. Signal white (RAL 9003) is standard. Before a custom colour goes into production, it is checked against the luminance contrast requirements of CSA/ASC B651 for the grab bars and controls.

Can I use my own media player?

Yes. The lockable pedestal has an equipment shelf for a media player or your own mini PC.

Plan an Accessible Deployment

Book a demo of firmChannel, or talk to our team about the kiosk and the content your visitors need.