V9 Built to scale. Designed for your customers.
firmChannel V9 gives resellers smarter tools to manage customer networks, streamline deployments, and deliver powerful digital signage experiences at scale.
Enterprise power, built into V9
AI Intelligence
AI Diagnostics proactively surfaces issues, predicts problems, and recommends actions to keep your network running smoothly.
Enterprise Security
SOC 2 Type II certified with advanced role management, MFA, and encrypted communications to protect your data and devices.
Scale Without Limits
Manage thousands of screens across multiple locations with powerful automation, APIs, and performance built for growth.
Seamless Integrations
Connect with your enterprise tools and data sources through our open API and native integrations.
What you get in V9
firmChannel V9 introduces intelligent tools and enhanced enterprise features to help you deploy, manage, and optimize digital signage networks across every location.
A platform that works the way you do.
firmChannel V9 introduces a fully redesigned interface with a consistent experience across the platform.
- Streamlined workflows
- Improved usability
- Greater productivity
Smarter support across every network.
Channel AI helps you manage customer networks using natural language, making it easier to identify issues, find answers, and take action.
- Monitor customer networks
- Diagnose issues faster
- Take action with confidence
Create more for every customer.
AI Widgets help you quickly create dynamic content for customer needs, from branded promotions and weather to live data.
- Create content faster
- Adapt to customer needs
- Deliver dynamic experiences
Build once. Deploy everywhere.
Create professional content faster, then reuse and standardize layouts across customer accounts for easier deployments.
- Speed up content creation
- Standardize customer layouts
- Simplify deployments
Turn customer data into branded experiences.
Transform existing Smart Lists with AI, quickly applying polished styles that match each customer brand and every need.
- Restyle existing Smart Lists
- Match customer branding
- Create polished designs faster
More ways to scale with V9
Integrations and API Services
Native integrations for Canva, Google Drive, OneDrive, SharePoint, Hivestack, Vistar, and enterprise APIs.
Security enhancements
Protect customer networks with advanced enterprise security.
Granular permissions
Control access across customers, teams, and locations.
Network connectivity test
Quickly diagnose connectivity and performance issues.
Setup wizard
Get customer networks up and running faster.
Global search
Find content, players, layouts, and settings in seconds.
Learn more about V9
What is firmChannel V9?
V9 is the latest release of the firmChannel digital signage platform. It pairs a fully redesigned interface with AI tools and enterprise features that help resellers deploy, manage, and grow customer networks at scale.
What are the flagship features?
Channel AI, AI Widgets, the new Layout Designer, and the AI Smart List Stylizer lead the release. They are supported by granular permissions, a setup wizard, global search, and a network connectivity test.
Do I need to rebuild my content or players to upgrade?
No. Existing layouts, playlists, media, and players carry forward. V9 updates the experience around your content, so your team keeps working with everything it already has.
What AI capabilities does V9 add?
Channel AI answers questions about network health in plain language. AI Diagnostics surfaces issues before they spread, AI Widgets generate dynamic content, and the AI Smart List Stylizer restyles existing Smart Lists in seconds.
What integrations and services are supported?
V9 connects with Canva, Google Drive, OneDrive, SharePoint, Hivestack, and Vistar. Our open API lets you link the enterprise tools and data sources your customers already use.
Is V9 secure and enterprise ready?
Yes. firmChannel is SOC 2 Type II certified, with multi factor authentication, passkey support, encrypted communications, and permission profiles that control access across customers, teams, and locations.
Other V9 Features
Ready to scale with V9?
See how firmChannel V9 helps you deploy faster, manage smarter, and deliver more for every customer you serve. Talk with our team and move your network to V9.