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Training And Support

You are never charged for call-in support or additional training.



firmCHANNEL trains your team how to properly use the features built into your digital sign's content management system. The system is intuitive, but the training team will work with you to ensure that you're comfortable and able to get the most value out of your digital signage.


firmCHANNEL understands that from time to time users will require extra support to work through hardware or software questions. As a customer, you are never charged for call-in support or additional training.

Customer Success Team

Our Customer Success Team is made up of support and training specialists who are all based out of our R&D facilities. That means that they are the ones who helped build your software and and therefore understand it intimately.

Support Hours

firmCHANNEL's Customer Success Team is available 9AM to 9PM EST.

firmCHANNEL wants you to get the most out of your digital signage system. That is why our Customer Success Team will work with you to master all the features you need to be successful from the start and support you whenever you need it.

Have a question on digital signage or want to learn more for your specific project? Give us a call.

Support 877-496-1757

Request a Demo

When you request a demo, our digital signage experts will reach out to you to learn about your communications needs to get a deeper understanding of you, your challenges and goals. We will schedule a meeting with you and your team where we will demonstrate and discuss how our hardware, software, technology, and services can address your objectives. Request your demo today:
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