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Training And Support

You are never charged for call-in support or additional training.



firmCHANNEL trains your team how to properly use the features built into your digital sign's content management system. The system is intuitive, but the training team will work with you to ensure that you're comfortable and able to get the most value out of your digital signage.


firmCHANNEL understands that from time to time users will require extra support to work through hardware or software questions. As a customer, you are never charged for call-in support or additional training.

Customer Success Team

Our Customer Success Team is made up of support and training specialists who are all based out of our R&D facilities. That means that they are the ones who helped build your software and and therefore understand it intimately.

Support Hours

firmCHANNEL's Customer Success Team is available 9AM to 9PM EST.

firmCHANNEL wants you to get the most out of your digital signage system. That is why our Customer Success Team will work with you to master all the features you need to be successful from the start and support you whenever you need it.

Have a question on digital signage or want to learn more for your specific project? Give us a call.

Support 877-496-1757

Become a Partner

Become a solution provider for digital signage.

With the firmCHANNEL Partner Program, you become a solution provider for digital signage. This tool will open up a new way to engage with your customers.

Partner With Us!

We'd love to work with you. Fill out the form below and we will contact you to discuss what we can do for you and your business.