Remote System Monitoring

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firmCHANNEL™ Enterprise is a central command center to monitor the connection status, memory utilization, disk space, and media activity on each local Server Player - All in real-time.

Automatic Distribution

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firmCHANNEL's™ fully automated central content distribution and management system uses a simple web-based interface to control the media on display from anywhere in the world. Enterprise has all the powerful tools necessary to effectively manage Media Clips, Playlists, Players, Groups, Locations, and Technicians with ease.

Live Support

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firmCHANNEL™ leverages Go-To-Assist™ technology to remotely troubleshoot and guide users through all system errors. Regardless of the problem size or scope, firmCHANNEL™ technical staff can quickly diagnose problems by remotely logging in to each player to view exactly what the user is viewing. Toll-free Technical Support by phone and extensive online help guides are also available. firmCHANNEL™ works collaboratively with users to eliminate system down-time and maximize customer satisfaction.

Live Screen Capture

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Beyond reporting, firmCHANNEL™ allows users to view what is currently playing on the display connected to each player. firmCHANNEL™ provides powerful tools that allow you to operate your network with confidence.

Seamless Content Updates

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Updating your content is instant and seamless. Any updates made to the playlist content are rendered instantly, and playback is never interrupted.

Simple Browser Based Interface

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The Server Player Interface allows easy access to manage content from any web browser. Designed with the end user in mind, the firmCHANNEL™ Interface lets you quickly accomplish your goals.

Scheduling and Management

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Playlists and media content can be scheduled to play at specific times of day, days of the week, or time of the year to reach your target audience. Schedules can be stacked to produce complex playback timetables.

Built-in Photo Editor

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Resize, crop, sharpen, add overlaying text, and apply filters to your photos with the integrated firmCHANNEL™ Photo Editor. No external photo editing software is needed!

Media Creation

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With an ever-growing database of professionally designed templates and AdBuilder™ technology, users have virtually unlimited possibilities in media development. The firmCHANNEL™ innovative template design redefines simplicity while providing powerful results. Create impactful media in seconds and schedule media on demand.

With firmCHANNEL's™ Server Player architecture, users can create, edit, and manage media on both a local or enterprise level. All media is rendered in real-time by the local player so there are never restrictions or delays in creating or editing content.

Granular User Access

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Administrators can assign unique access rights and permissions to each user. Enterprise adapts around your business model.

Event Logging and Remote Proof of Playback

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Enterprise tracks each and every event that occurs on each Server Player on your network. Users can view transmission details, AdTracker™ playback logs, system messages, and much more from one centralized location.

Automatic Software Updates

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Never worry about software updates with Enterprise. All of the newest updated software will be automatically pushed to your Enterprise server without any interruption in access, functionality, or playback

Local Editing

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With firmCHANNEL's™ unique Server Player architecture, all media clips are rendered locally at the player level. This allows users to create, edit and manage media via Enterprise or at the location. Thus, permissions and user access can be customized to allow local administrators to control their own media development.

Flexible Template Community

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Our professionally designed templates allow users to create quality content with minimal training. Our Template Community provides hundreds of templates to choose from, providing you with countless designs and options.

Export and Backup

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firmCHANNEL™ allows you to export and import your playlists to and from any Server Player.