firmCHANNEL™ Enterprise

firmCHANNEL™ offers a hosted Enterprise solution that allows users to manage a global network of locations with unprecedented ease. firmCHANNEL is Digital Signage on Demand!

ENTERPRISE Features/Benefits

Remote System Monitoring
firmCHANNEL™ Enterprise is a central command center to monitor the connection status, memory utilization, disk space, and media activity on each local Server Player - All in real-time.

Automatic Distribution
firmCHANNEL's™ fully automated central content distribution and management system uses a simple web-based interface to control the media on display from anywhere in the world. Enterprise has all the powerful tools necessary to effectively manage Media Clips, Playlists, Players, Groups, Locations, and Technicians with ease.

Campaign Management
The firmCHANNEL™ Campaign Management Module allows users to create and distribute media throughout the global network of locations based on customized campaigns. User defined meta-tags allow for full range of motion in creating campaigns that fit your network needs.

Media Library
This convenient sandbox allows users to develop and store media clips in a central location prior to publishing Media clips to playlists.

Granular User Access
Administrators can assign unique access rights and permissions to each user. Build and manage your network to fit your business model.

Live Support
firmCHANNEL leverages Go-To-Assist™ technology to remotely troubleshoot and guide users through all system errors. Regardless of the problem size or scope, firmCHANNEL™ technical staff can quickly diagnose problems by remotely logging in to each player to view exactly what the user is viewing. Toll-free Technical Support by phone and extensive online help guides are also available. firmCHANNEL works collaboratively with users to eliminate system down-time and maximize customer satisfaction.

Event Logging and Remote Proof of Playback
Enterprise tracks each and every event that occurs on each Server Player on your network. Users can view transmission details, AdTracker™ playback logs, system messages, and much more from one centralized location.

Live Screen Capture
Beyond reporting, firmCHANNEL allows users to view what is currently playing on the display connected to each player. firmCHANNEL™ provides powerful tools that allow you to operate your network with confidence.

Automatic Software Updates
Never worry about software updates with Enterprise. All of the newest updated software will be automatically pushed to your Enterprise server without any interruption in access, functionality, or playback.

Unprecedented Scalability
The firmCHANNEL™ hosted enterprise packages are scaled to grow with your network. Whether you are managing 3 locations or 300, firmCHANNEL has the right solution for you.

Media Creation
With an ever-growing database of professionally designed templates and AdBuilder™ technology, users have virtually unlimited possibilities in media development. The firmCHANNEL™ innovative template design redefines simplicity while providing powerful results. Create impactful media in seconds and schedule media on demand.

With firmCHANNEL’s Server Player architecture, users can create, edit, and manage media on both a local or enterprise level. All media is rendered in real-time by the local player so there are never restrictions or delays in creating or editing content.